Everything your security, IT, and ops teams need.
Pick the doc that matches your role. Each is short, written for technical readers, and designed to be shareable inside your organization.
Onboarding guide
Install the managed package, configure your first policy, run a dry-run, and ship your first reclaim cycle — start to finish in an afternoon.
For: Salesforce admins Read →Security review
Architecture, data handling, encryption, authentication, threat model, and third-party dependencies — written to satisfy a security review.
For: Security & compliance teams Read →Data handling & residency
Explicit accounting of what License Reclaim stores, where it stores it, and what (if anything) leaves your Salesforce org.
For: DPO / privacy review Read →ITSM integration setup
Per-provider setup walkthroughs for ServiceNow, Jira Service Management, Serval, and Freshservice — including webhook configuration and signature verification.
For: IT operations Read →Need a doc that isn't here? Let us know what your team needs and we'll write it.